Charm City Integrative Health Privacy Policy

Please read this Privacy Policy carefully before using this Website.

Privacy Policy Consent

The Website and its Content is owned by Charm City Integrative Health ("Company", "we", or "us"). The term "you" refers to the user or viewer of our Website.

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data (as defined below) used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy.

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy at any time without notice. In the event of a material change, we will let you know via email and/or a prominent notice on our Website.

By using our Website or its content, you consent to this Privacy Policy, whether or not you have read it.

Information We Collect

Personal Information You Provide

We collect personal information from you so that we can provide you with a positive experience when utilizing our Website. We will only collect the minimum amount of information necessary. We may collect your:

  1. Name and email address so we can deliver our newsletter to you — you would be affirmatively consenting to this by providing this information in our contact forms.

  2. Billing information including name, address, and payment information so that we can process payment to deliver our services under our contractual obligation.

  3. Name and email address if you complete our contact form with a question. We may send you relevant communications based on your inquiry.

The personal information above that you provide to us is given voluntarily, and by providing it you are giving consent for us to use, collect, and process it. You may opt-out or request deletion of your Personal Data at any time by contacting us at info@charmcityintegrative.com.

Anonymous Data & Cookies

To maintain our Website's quality, we may collect your IP address to help diagnose server problems and to identify which areas of the Website are most used. This traffic data cannot personally identify you but is helpful for improving our services.

We may use standard cookies in web browsers. We do not set any personally identifiable information in cookies. You may disable cookies through your browser settings, though some Website features may not function properly as a result.

Google Analytics

This Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies — text files placed on your device — to help analyze how visitors use the site.

Information generated by the cookie about your use of this Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the Website, compile reports on Website activity, and provide other services relating to Website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

By using this Website, you consent to the processing of data about you by Google in the manner and for the purposes described above.

How We Use Your Information

Contact You

We may contact you based on the following lawful grounds:

  • Consent: We may contact you if you give us your clear, affirmative consent.

  • Contract: We will contact you under our contractual obligation to deliver goods or services you have purchased.

  • Legitimate Interest: We may contact you if we believe you have a legitimate interest in hearing from us. You will always have the option to opt out.

Process Payments

We will use the Personal Data you provide to process payment for goods or services under a contract. We only use third-party payment processors that take the utmost care in securing data.

Share with Trusted Third Parties

We may share your information with trusted third parties such as our email provider, payment processors, and affiliates, solely for the purposes described in this Privacy Policy. We do not sell your Personal Data.

Data Retention

We retain your Personal Data for the minimum amount of time necessary to provide you with the services you requested. Certain information may be retained longer for legal, contractual, or accounting obligations.

Your Rights

You have the right to:

  1. Request information about how your Personal Data is being used and request a copy of what we hold.

  2. Restrict processing if you believe the data is inaccurate, unlawful, or no longer needed.

  3. Rectify or erase your Personal Data ("right to be forgotten").

  4. Withdraw your consent at any time.

  5. Lodge a complaint with a supervisory authority if you believe we are using your data unlawfully.

  6. Object to our use of your Personal Data.

Security

We take commercially reasonable steps to protect your Personal Data from misuse, disclosure, or unauthorized access. We only share your Personal Data with trusted third parties who maintain the same level of care. That said, no technology is completely secure, and we cannot guarantee absolute security. Should we become aware of a data breach, we will inform you promptly.

Anti-Spam Policy

We maintain a no-spam policy and provide you with the ability to opt out of our communications at any time via the unsubscribe link at the footer of all emails. We will not sell, rent, or share your email address.

Third-Party Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies for guidance on how they handle your Personal Data.

Children's Privacy

The Website and its content are directed to individuals who are at least 18 years of age. Charm City Integrative Health does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

Notification of Changes

We reserve the right to change this Privacy Policy at any time. Changes become effective upon posting the updated policy. Continued use of the Website following any changes constitutes acceptance of the revised Privacy Policy. We will notify you of material changes via email or a prominent notice on our Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Charm City Integrative Health 907 S Lakewood Ave, Baltimore, Maryland 21224 Email: info@charmcityintegrative.com Phone: 443-869-6584

Last Updated: April 2026